At ETA, you will find a wide spectrum of Service Solutions to meet all your requirements. Apart from the Standard Maintenance solutions, we also offer premium value added services for your critical needs:

• Comprehensive Maintenance Contract :
  This comprehensive contract includes all labour, & functional spares, it covers routine preventive maintenance and attending to break downs.

• Labour Maintenance Contract :
  This contract includes labour for only routine preventive maintenance and attending break downs. The spares and consumables are separately charged for.

• Operating Contracts :
  This is a pure labour contract. The operators are stationed for single, double, round the clock or 365 days shift, depending on your needs. They regularly monitor the operating status.

• Power Supply :
  We take responsibility of performance of the system or product only if the voltage range is between 210 V to 230 V for single phase and 400V to 440 V for three phase power supply with AC frequency of 50 volts. Not withstanding this, specific instructions in the equipment manual will be the guiding/ limiting values.

• Abnormal Usage / Misuse / Unauthorized Attendance :
• Misuse or usage of equipment other than what the system or product is originally designed for.
• Danger to life and usage of equipment close to direct or indirect heat sources, acidic fumes, reactive chemicals and powders and non ventilated areas.
• Atmospheric conditions or hard/contaminated water causing rusting, corrosion or scaling.
• Contract will be null and void if the unit is tampered or repaired by anyone other than our authorized representative, at anytime.

• Taxes and Duties
  The customer will pay whatsoever, any fresh levies or increase in taxes/ levies/ rates imposed by State or Central government or local authority on components/ raw material or installation or service as a whole after the date of offer and during the contract, for any reason.

• Change in Ownership / Location :
  This contract is non-transferable; we reserve the right to terminate the contract in case of change of ownership or location of equipment. We will refund the contract fee for the unexpired period.

• Limitation to Liability :
• In no event shall we be liable for any consequential loss or damage arising out of or connected with this contract in any way, whatsoever.
• We will not be liable for damage or destruction of any part or parts of the equipment that may occur during the process of handling; unless it is proved that, the same was owing to any wrongful act or negligence on the part of our service personnel.
• No liability shall be attached to us for non-performance or delayed execution of this contract as a result of force majeure.

• Validity
  This offer is valid for one month from its date of issue.

• Terms of Payment
  Full payment in advance shall stand to be paid in all cases, within the validity of the offer.